Updated: 2026-08-10
Privacy Notice
This notice explains the data SakuMaju collects and how it is used, protected, shared and retained.
1. Data we collect
We may collect account and application details, contact information, identity number, address, employment, bank and next-of-kin information, identity recordings, payment data, device, IP and usage records.
2. Processing purposes
Data is used for registration, identity verification, application assessment, fraud prevention, payments, collections, communications, support, audit, security and legal compliance.
3. Sources and accuracy
Data comes from you, your device, authorised staff and providers that help deliver the service. You are responsible for keeping supplied information accurate.
4. Sharing
We share only necessary data with SMS, email, payment, infrastructure and authorised analytics providers, advisers, regulators or authorities when required.
5. Biometrics and recordings
ID and facial recordings are sensitive data. They are used for verification and manual review, restricted to authorised users and retained according to security and legal requirements.
6. Security and retention
We use access controls, encryption in transit, audit records and backups. Data is retained only as long as needed for operations, contracts, disputes and legal obligations.
7. Cookies and devices
Essential cookies support sessions and attribution. Advertising tracking is used only after the relevant consent and can be controlled through available choices.
8. Your rights
Subject to law, you may request access, correction, withdrawal of applicable consent or information about processing through an official support channel.
9. Contact
Use an official SakuMaju support channel for privacy enquiries, data requests or complaints. We may verify your identity before fulfilling a request.